Professional Support Terms

We are available to answer your questions from the email we provided you after purchase, in the following hours:

Monday – Friday: 9:00 – 14.00 CET except Spanish bank holidays.

Support is for Open eShop and premium themes. This includes answering any questions about how to configure or how to use our software.

Support is for 3 months after the purchase unless indicated otherwise in the product.

Hosting is provided from a 3rd party affiliate and we are not responsible for their service. If you cancel the hosting before 1 year, you do not get support.

Since we sell digital goods, we can not refund money. Please test the product well before purchase and be sure it is what you want.

In the case of a purchase dispute and when the ruling is in our favor then the user who opened the dispute on false facts will have his support disabled.

We can change the product you bought to any of less value (we do not refund the difference) or one more expensive by paying the difference.

Support does not include:

Our Development Sponsors

Tumanitas logo
InmotionHosting logo
ElasticEmail logo